We supply water to approximately 1.8 million customers in our Essex and Suffolk supply areas. When our customers turn on their tap, they expect clean, clear and great tasting water to flow. It is our job to make sure this happens and that there is enough water for every one of our customers – now and in the future. We live in a changing climate where droughts and hot weather are becoming increasingly likely. Our ESW supply area is particularly prone to drought, being located within one of the driest parts of the UK.
The proposed pipeline will help secure water supplies in the areas we serve, providing enhanced resilience during drought and hot weather periods.