GENERAL PROJECT

Smart Suffolk - For Business

We’re bringing smart water meters to your area. Essex & Suffolk Water is installing new smart water meters in your area, starting in June 2024. These innovative meters will help us to improve our service and protect water supplies for now and in the future. We supply your water and maintain the network in your area, but as a business you can choose any retailer to manage your water account. Smart meters have great benefits for customers and our environment. They help us to identify water leaks quickly. Plus, they help us to understand changes to the way businesses and communities use water so that we understand the most efficient way to keep clear, great tasting water flowing to everyone who needs it. When we carry out your upgrade, we will be in touch, and we’ll work with you to limit any potential impact to your business. This is a great time to make sure your contact details are up to date with your retailer so we can keep you informed.

What is happening?

Essex & Suffolk Water are installing new smart water meters in your area  

You will begin to see our technicians in your community from June 2024 and they will survey the water network to make sure everything is in place to install a Smart meter.  

When we are ready to carry out your upgrade, we will be in touch, and we’ll work with you to limit any potential impact to your business. 

 

We are installing meters across our network to ensure that it remains up to the best standard and gives us the ability to fix issues quicker, meaning less discruption to services - also, water resource is simply too important to our environment and communities not to ensure that it isn't wasted through leaks. Legislation gives water companies the ability to install meters on the pipes they own. 

 

If you already have a meter, we’re upgrading them to smart meters to make sure the water network in your local area has the newest technology and is fit for the future.  

Smart meters in your community because they help: 

  • To find leaks quickly (especially the invisible ones!). We want to support communities to protect against precious water being wasted and underground leaks from causing damage to homes, businesses, and the environment. 
  • understand how homes and businesses use water, so we can make sure you always have water when you turn the tap on.