We’re bringing smart water meters to your area. Essex & Suffolk Water is installing new smart water meters in your area, starting in June 2024. These innovative meters will help us to improve our service and protect water supplies for now and in the future. We supply your water and maintain the network in your area, but as a business you can choose any retailer to manage your water account. Smart meters have great benefits for customers and our environment. They help us to identify water leaks quickly. Plus, they help us to understand changes to the way businesses and communities use water so that we understand the most efficient way to keep clear, great tasting water flowing to everyone who needs it. When we carry out your upgrade, we will be in touch, and we’ll work with you to limit any potential impact to your business. This is a great time to make sure your contact details are up to date with your retailer so we can keep you informed.
We have already started working on household meters and we are now looking at commercial properties. We’re aiming to have a fully smart network in your area by 2035.
You will begin to see our technicians in your community from June 2024. They will survey the water network to make sure everything is in place to install a smart meter.
After we have conducted our surveys, we will be in touch with all businesses individually to talk through the exact process and how we can work together to lessen any impact the works may have on your company.