We’re bringing smart water meters to your area. Essex & Suffolk Water is installing new smart water meters in your area, starting in June 2024. These innovative meters will help us to improve our service and protect water supplies for now and in the future. We supply your water and maintain the network in your area, but as a business you can choose any retailer to manage your water account. Smart meters have great benefits for customers and our environment. They help us to identify water leaks quickly. Plus, they help us to understand changes to the way businesses and communities use water so that we understand the most efficient way to keep clear, great tasting water flowing to everyone who needs it. When we carry out your upgrade, we will be in touch, and we’ll work with you to limit any potential impact to your business. This is a great time to make sure your contact details are up to date with your retailer so we can keep you informed.
Water is a precious resource and Suffolk is currently a Water stressed area this means that we need to work harder to protect our resources for now and in the future.
We are also always looking for innovative ways of keeping our network up to date with latest technology and Smart Meters are just one of the many ways we do this.
Smart Water meters are great for businesses and the environment and are an important part of our work to futureproof our network to keep our clean, clear, great tasting water flowing to your taps. Water is a precious resource like gas, trees, and oil. It’s not unlimited.
The difference between ordinary and Smart meters is that with the increased information they give us they will help to find leaks quickly (especially the invisible ones!). We want to support communities to protect against precious water being wasted and underground leaks from causing damage to homes, businesses, and the environment.
Understand how homes and businesses use water, so we can make sure you always have water when you turn the tap on.
What is a Smart meter?
Smart meters connect to the water supply at a property, and they measure water usage just like a normal water meter. It sends the information collected automatically, which means we don’t need to visit to take a reading. Everythign is sent over a secure network (that doesn't require access to your Wifi) and is held in line with all GDPR lesgistlation.
This information will help us to better understand how communities & Businesses use water to help us plan for the future of the water network.