GENERAL PROJECT

Smart Suffolk

We’re bringing smart water meters to Suffolk. These innovative meters will help us to protect our resources in areas of water scarcity whilst also helping you to monitor your own water usage through regular meter readings. This will lead to more accurate bills and can help you to save money. We’ll be working hard over the next two years to make these meters available in Suffolk and we will keep you fully up to date with what is happening and when.

Project updates

Update by Daisy Young

Good afternoon,

Hope you’re all having a good week!

We’ve updated our traffic information page with upcoming footpath work for the week starting 16/10/2023. Disruption should be minor as we continue installing boundary boxes as part of stage two.

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Update by Daisy Young

Hi everyone!

Just a quick update to say we'll be carrying out more boundary box installations this week starting 09/10/2023. There will be minor disruption to footpaths.

You can check our traffic information section for further information as to where we'll be carrying out the work.

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Update by Daisy Young

Hi everyone!

We’re now getting on with stage two of the Smart Suffolk project. This involves us installing boundary boxes, for those who don’t already have them. These are the protective homes for the smart meters, on the pavement outside. You can recognise them by their square or circular black plastic lid. We’re really excited to be moving forward and this brings us even closer to installing our smart meters.

You may have seen some of our smart campaign whilst out and about, possibly spotting some of our signs at worksites.

We’d love it if you kept an eye out and told us when you spot them.

We also have some radio adverts that you might have heard. We’ve linked these in the ‘Smart Campaign’ tab, so check them out!

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Update by Camille Hilditch

Have you spotted our smart campaign yet? You may have seen them while browsing the web, on social media, or when you're out and about. They feature our beautiful environment that we all care so much about. With our very own Lound Lakes and Water Voles. We also have the radio ads which you can listen to at the bottom. Smart meters are here to help keep water flowing for everyone in your community and we hope these help spread the message. So, join us in sharing how smart water meters help save water, our precious resource. 

Radio ads 📻

Click here to listen to radio ad one 

Click here to listen to radio ad two 

 

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Update by Jade Simmonds

We're about ready to start!

You'll soon get a letter or e mail from us to let you know about our exciting project in your area and you may see some of our friendly staff out and about checking on what work we need to do.  

It will include ways for you to keep updated and information about the stages we will be going through.

Keep an eye out for updates through your letter box or follow us for real time changes.

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