Smart Suffolk

We’re bringing smart water meters to Suffolk. These innovative meters will help us to protect our resources in areas of water scarcity whilst also helping you to monitor your own water usage through regular meter readings. This will lead to more accurate bills and can help you to save money. We’ll be working hard over the next two years to make these meters available in Suffolk and we will keep you fully up to date with what is happening and when.

Update by Daisy Young

Hi all,

We're continuing to install boundary boxes and Smart meters in your area this week.

Whilst we continue with these installs, we thought it might be great to introduce you to the Smart meters we're fitting. Smart meters work the same as regualr meters in that they monitor the flow of water into your household. But the wonderful thing about Smart meters is that they can transmit readings back to us every 24 hours, without us having to come out and take manual readings. This means that we can provide you with more accurate data on how much water you are using. Our network isn't live yet, but we'll let you know when it is.

Below, we have a photo of what your Smart meter will look like once it is fitted.













Why don’t you download our handy App so you can get to see where you’ll find your usage and handy tips.  Don’t forget you can update all your contact details on your on line account so we can keep you updated when your smart meter is fully smart!

To learn more about Smart meters, check out our FAQ page on our website Smart water meter FAQS (  or leave a comment below and someone will get back to you.

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