Think you’ve spotted a leak in the street? Is there a puddle somewhere even when it’s dry? Please check if we know about it by clicking here or clicking on ‘Report a leak’ at the top of your screen.
If you can't see the leak on the map, chances are we don't know about it. If that's the case, please report it using our leak report form. You can also use this portal to track leaks. If you want to check how our repairs are coming along, or need to know where our team are working, use the map!
If you've found a serious leak or a leak has stopped your water supply, please call our emergency leakline on 0800 526 337.
Did you know that leaking toilets waste up to 215 litres of water a day? That’s equivalent to losing £4 a week if your loo’s sprung a leak! Good news is, we’ll come and fix it for free! Yes, you read that right…FREE! We all want to cut down on water waste, so where better to start?
For more information about how to check your toilet for leaks, or to see how we can help, click here.
Wasting water is like pouring your money down the drain. If you think that by not having a meter means you can use as much as you like, then think again.
Clean water is not unlimited. We all need to think about how we use water, and what we can do to cut down our usage.
While it feels like it rains every day, it can take up to six weeks to turn captured rainwater into water that is safe to drink and use. Our growing population, combined with climate change impacts, also means demand for water is increasing - which is putting pressure on supplies. Since lockdown began in March 2020 people are now using up to 29 litres more water a day on average. This is the same as 20 Olympic sized-swimming pools (or 88 million pints!) of water every day across all of our customers. It's easy for you to use less water each day by following our tips below.
Check out our advice for saving water in your home and challenge yourself and/or your family to see how much you can save.
Have your own outdoor oasis? Keeping your garden in good shape doesn’t mean you need to use lots of water, find out how you can waste less water outdoors.
It might feel like summer is nearly over, but we’ve got lots of tips here to make sure you can keep enjoying the sunshine and save water at the same time.